Service Delivery is Second Nature at DSCI
DSCI assigns a Service Delivery Specialist to every installation order. Our Service Delivery Specialists are technical experts that work throughout the installation process to make your transition to...
View ArticleNetwork Security Devices and Topology – Check It Out!
So, you made the good decision to go with DSCI’s iPBX service. ITEM #1 – Complete! Now, it is important for you to review your network topology and identify contacts responsible for each device on the...
View ArticleUnboxing the VVX Camera
Before I begin my first post, allow me to introduce myself. I joined DSCI in May 2013 as the Product Marketing Manager, and it is a pleasure to continue my blogging here on Converge. I got my hands on...
View ArticleVIDEO: Meet a DSCI Project Manager
Today’s video is the first in a series that will introduce you to the members of Team DSCI. Here at DSCI, we’ve assembled several teams of service professionals that are dedicated to taking care of you...
View ArticleWhat to Expect When You’re Expecting… a New Hosted Communications System
DSCI works very hard to ensure that you get to enjoy all the stages of your Unified Communications installation. You could say it’s like giving you all of the wonderful experiences of having a child,...
View ArticleRolling Out UCx for DSCI Corporate Users
DSCI has two corporate offices and close to 100 employees (many of whom are “road warriors“) so having an effective way for everyone to communicate is very important to our business. Like most...
View ArticleChoosing an Installation Date for Your New UCx Service
So your UCx order is processing through the system with help from your DSCI Account Executive, Sales Engineering, Finance, and Service Delivery. It is now time to select an installation date. There are...
View ArticleInstallation Information With a Cherry On Top
Ice cream sundae (Image from Flickr user nerdcoregirl) DSCI offers many flavors of services to many different types of customers. We service banks who like UCx and MPLS (with mint chocolate chip),...
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